usually guaranteed. However, should the rare occasion arise that our merchandise was delivered in the wrong color or
size (labelled on packaging), returns will be accepted on u n u s e d , u n o p e n e d merchandise within 14 days of
receipt. We will c o m p l e t e l y r e f u n d the purchase price including full shipping costs via Paypal payment.
founded returns will also be accepted within 10 days of receipt (packaging required). Missing or visibly damaged items
must be (if possible) reported within three(3) business days of receipt. In these cases, we will also c o m p l e t e l y
r e f u n d the purchase price including full shipping costs via Paypal payment.
contact us if you have any other questions or concerns.
displays colors in a slightly different way. Other causes include the time of the day or the viewing angle. These are not
usually grounds for a full refund, however, if the color deviation is too great, we will refund the purchase price on u n
o p e n e d and u n u s e d items only.
merchandise return. If you paid with a credit card, the debited amount will be returned to the card number via Paypal. If
you paid by a check or money order, a refund check will be sent to you after we have received and inspected the
product. Any returns that are not in a condition explained above will not receive a refund and will be returned back to the
original recipient at the recipient's expense. Once your refund has been approved, please securely wrap the item(s),
include a packing list and a reason for the return so that we can expedite the return processing. Once we have received
the returned items in an orderly condition, we will refund you immediately.
There will be a 25% restocking fee for items returned opened and unused.
Please note that if you ordered the wrong size or color, the shipping and handling charge is non-refundable. In addition,
there will be a 25% restocking fee for items returned.
When your order arrives, we recommend that you inspect the carton for any damage that may have occurred during
shipment. It is normal for the shipping carton to show some wear; however, if damage occurred to any item(s) in your
shipment, please report it to us within 72 hours at 412-854-1684 or contact us per email. Please keep all damaged
item(s) and related packaging material so you can send the item(s) back to us. Visibly damaged items must be (if
possible) reported within three(3) business day of receipt. In these cases, we will also c o m p l e t e l y r e f u n d
the purchase price including full shipping costs via Paypal payment.
1220 Royal Drive Suite #267
South Park, PA 15129
packages that have not been received by Egino International and tracking information cannot be provided by the
courier, will be the sole responsibility of the customer. Any packages returned to Egino International marked as
"refused", "unclaimed", or "undeliverable" will be subject to return shipping charges.
|Copyright © 2013 Egino
International. All rights