Copyright © 2008 Egino International. All rights reserved.

    RETURN POLICY

    We pride ourselves upon the exceptional quality of our Jersey Knit Fitted Sheets and total customer satisfaction is
    usually guaranteed.  However, should the rare occasion arise that our merchandise was delivered in the wrong color or
    size (labelled on packaging), returns will be accepted on  u n u s e d ,  u n o p e n e d  merchandise within 14 days of
    receipt.  We will c o m p l e t e l y  r e f u n d  the purchase price including full shipping costs via Paypal payment.

    In the extremely unlikely event that our Jersey Knit Sheets are flawed in any way (fabric damaged, sheet too small), well-
    founded returns will also be accepted within 10 days of receipt (packaging required). Missing or visibly damaged items
    must be (if possible) reported within three(3) business days of receipt. In these cases, we will also c o m p l e t e l y      
    r e f u n d  the purchase price including full shipping costs via Paypal payment.

    We try our very best to give our customers a positive and pleasant shopping experience, so please do not hesitate to
    contact us if you have any other questions or concerns.

    A certain degree of color deviation from the online Color Chart on this website is normal since every computer screen
    displays colors in a slightly different way.  Other causes include the time of the day or the viewing angle. These are not
    usually grounds for a full refund, however, if the color deviation is too great, we will refund the purchase price on      u n
    o p e n e d  and  u n u s e d  items only.

    Concerning any applicable refund(s): Please contact us or call us at 412-854-1684 if you have any reason for a
    merchandise return. If you paid with a credit card, the debited amount will be returned to the card number via Paypal. If
    you paid by a check or money order, a refund check will be sent to you after we have received and inspected the
    product. Any returns that are not in a condition explained above will not receive a refund and will be returned back to the
    original recipient at the recipient's expense. Once your refund has been approved, please securely wrap the item(s),
    include a packing list and a reason for the return so that we can expedite the return processing. Once we have received
    the returned items in an orderly condition, we will refund you immediately.

    RESTOCKING FEES
    There will be a 25% restocking fee for items returned opened and unused.

    SHIPPING AND HANDLING CHARGE
    Please note that if you ordered the wrong size or color, the shipping and handling charge is non-refundable. In addition,
    there will be a 25% restocking fee for items returned.

    DAMAGED ITEMS RECEIVED
    When your order arrives, we recommend that you inspect the carton for any damage that may have occurred during  
    shipment. It is normal for the shipping carton to show some wear; however, if damage occurred to any item(s) in your
    shipment, please report it to us within 72 hours at 412-854-1684 or contact us per email.  Please keep all damaged        
    item(s) and related packaging material so you can send the item(s) back to us. Visibly damaged items must be (if
    possible) reported within three(3) business day of receipt. In these cases, we will also  c o m p l e t e l y  r e f u n d  
    the purchase price including full shipping costs via Paypal payment.


    PLEASE DIRECT RETURNS TO:

    Egino International
    1220 Royal Drive  Suite #267
    South Park, PA  15129


    Please ship back to Egino International using a 'trackable' courier. (UPS or USPS with Delivery Confirmation).  Any
    packages that have not been received by Egino International and tracking information cannot be provided by the
    courier, will be the sole responsibility of the customer. Any packages returned to Egino International marked as
    "refused", "unclaimed", or "undeliverable" will be subject to return shipping charges.

    If none of the above conditions for a return apply, all sales are final!


    Cordially,

    Your Egino Team
Egino International
®
Return Policy
Copyright © 2013 Egino
International. All rights
reserved.
.
Copyright © 2013 Egino International. All rights reserved.
®